Village Maintenance

Village Maintenance

This can be done using the Harvest Desktop by going through the following steps:
  1. Log into Harvest Desktop
  2. Under Mesh grids, the third item says "Maintenance". Click on it.
  3. Search for the village you want to view

  1. Each insight has 3 options
  1. Details: This takes you to Grafana to have a full view the full problem
  2. Dismiss: This lets you dismiss the insight
  3. Action: This lets you prioritise the problem and assign it to someone to resolve.


    • Related Articles

    • Harvest Desktop: Understanding Okra Automated Insights

      When you are reviewing an insight on the Okra Harvest Maintenance page, this guide can help give a little more background as to what each insight means, and what behaviour triggered it. You can review live data from each house by clicking on the ...

    • Local Maintenance Agent

      What is the local Maintenance Agent? The Local Maintenance Agent (LMA) is a community level hire that all Mesh-grid developers hire to manage their on-the-ground activities. They are typically a beneficiary of the Network themselves. In traditional ...

    • Harvest Desktop: Find Pod QR Code

      Tool Used: Harvest Desktop app This article details the steps to find the QR code of a specific household by logging into your Harvest account on desktop You will require the following info before proceeding: User email Harvest Desktop Steps: Login ...

    • Harvest Desktop: View performance of villages

      This can be done using Harvest Desktop. The steps include: Log into Harvest Desktop Under Mesh Grids, select Villages Select the village you want to view

    • Harvest Desktop Overview & FAQ

      Harvest Desktop Pages Overview - See an overview of the customer's entire portfolio, starting with Financial analyses like Average Revenue per User (ARPU). The Performance tab shows metrics related to utilization, uptime, and no credit to highlight ...