Harvest Mobile app
Harvest Mobile: Edit House Details
Tools we use: Harvest Mobile This document is written to provide training for the Support Team so that they can better understand how to edit the details of a household. To do this: Log into harvest mobile Select house and search for the household ...
Removal of Entire Installations
This can be done using the Harvest Mobile by following the steps below: Select "House" once you log into the Harvest Mobile Enter the alias/name of the household Once the house profile appears, select "Installations" Click on "Modify Installation" ...
Harvest App: Removal and Replacement of Inverters, Solar Panels and Battery (English Translation with Modifications)
Tools we use: Harvest Mobile This document is written to provide training for the Support Team so that they can better understand how to uninstall a device using Harvest. We explain all the details to uninstall an equipment such as "Inverters", ...
Harvest App: Adding new appliances to a Household
The tool to be used: Harvest Mobile This article is written to help the Support Team know how to add a new material to a house while using the tool that is the Harvest mobile application. You will need this information before adding a new material to ...
Harvest App: New Pod, Battery and other Equipment Installation
Harvest Mobile App Update: Installing equipment in a house This article will take you through the steps to install equipment in a household using the harvest mobile app. Note: You can only install equipment in houses that have gone through the Sign ...
Harvest App: Replacing Pod
Tool Used: Harvest mobile app This article details the steps to follow when an LMA or Okra team member is replacing a pod from a household. This is for pod replacement only, not for removal. You will require the following info before proceeding: Pod ...
Harvest App: Removing & Replacing a Pod
Tools we use: Harvest Mobile This document is written to provide training for the Support team so that they know better how to uninstall a Pod with Harvest. We explain all the details to uninstall a Pod. Before uninstalling a device, the following ...
Harvest App: Bulk Appliance Payments in Harvest
Overview Added functionality to apply household credit towards an appliance in a bulk amount, which will pause the automatic daily deductions (and lower the daily credit minimum) until the household is no longer ahead in their lease. When the house ...
Harvest App: Mobile App Activities Syncing
When an action is done within the Mobile App (collect a payment, signup a household, complete a Todo, etc...), the activity stream (click the centre button on the bottom navigation bar) will keep a record of the activity and indicate the status of ...
Signup New Households into Harvest
If you haven't already, download the Mobile App at m.harvest.okrasolar.com (detailed instructions) Click on the signup button Give app permission to use location Fill out signup form and submit The signup item will show green on the main activity ...
Equipment Management & Tracking
Overview This feature links panels, batteries, and inverters to installed houses, which means there is better data to support warranty claims and easier to track removals and replacements for reliability. The behavior of this feature should feel ...
Download the Harvest Mobile App
Harvest Mobile App is currently not on the Google Play Store or Apple Store. It operates only on Android devices and runs only on Google Chrome. To download the mobile app, navigate to m.harvest.okrasolar.com and download the app from there. Listen ...