Harvest Desktop
Harvest Desktop: View performance of villages
This can be done using Harvest Desktop. The steps include: Log into Harvest Desktop Under Mesh Grids, select Villages Select the village you want to view
Village Maintenance
This can be done using the Harvest Desktop by going through the following steps: Log into Harvest Desktop Under Mesh grids, the third item says "Maintenance". Click on it. Search for the village you want to view Each insight has 3 options Details: ...
Harvest Desktop: Create and View Energy Packages
This is done using the Harvest Desktop. To view the energy packages of household: Log into the harvest desktop Find Billing on the side bar to view existing energy packages To create energy packages: Log into the harvest desktop Find Billing on the ...
Harvest Desktop: Business Review Insights from Harvest
Comprehensive Guide to Gathering Data on ARPU, Average Daily Consumption per Household, and No Credit Household Insights This guide provides a step-by-step approach to collecting data on Average Revenue Per User (ARPU), Average Daily Consumption per ...
Harvest Desktop: Delete a user on Harvest
Tool Used: Harvest Desktop app This article details the steps to delete a user from Harvest so they will no longer have access to Harvest functionality.You will require the following info before proceeding: User email Harvest Desktop Steps: Login to ...
Harvest Desktop Overview & FAQ
Harvest Desktop Pages Overview - See an overview of the customer's entire portfolio, starting with Financial analyses like Average Revenue per User (ARPU). The Performance tab shows metrics related to utilization, uptime, and no credit to highlight ...
Managing Energy Packages in Harvest
Overview On the Packages page in Harvest, it is now possible to create and edit energy packages. This removes the need to submit a support ticket to create packages and enables updating tariff rates, while still maintaining historical bill ...
How To Use Okra Maintenance - Todos
(If you haven't yet checked out How to use Okra Maintenance - Insights, please do so, the Insights page is linked to how Todos are created.) In the same Maintenance page as Insights, but now click on "Field Todos". Any Todos you created from Insights ...
How to use Okra Maintenance - Insights
The remote monitoring data from each pod is very useful, but if you have hundreds or thousands of systems deployed, you can't review each system manually. Okra Harvest can automate this step, as it automatically reviews the data from each pod and ...
Harvest Desktop: Understanding Okra Automated Insights
When you are reviewing an insight on the Okra Harvest Maintenance page, this guide can help give a little more background as to what each insight means, and what behaviour triggered it. You can review live data from each house by clicking on the ...
Battery Troubleshooting
Inverter Troubleshooting
Pod Troubleshooting
Is your Pod turning on? If yes: Check harvest data for any Insights (on the maintenance page) or errors on the Grafana Dashboard. They are clues of what has gone wrong! You can also use the Nano - ATE device for a quick check. It should tell you ...